Payment & Cancellation Policy
- Tours can be booked and paid online before the tour, according to availability.
- Payment will secure the date of the tour of choice.
- We provide a full refund less out-of-pocket expenses* when you cancel 15 days or more prior to your tour date. Refunds will be mailed by cheque.
- If you cancel 15 days or less before the tour date your payment is non-refundable but may be transferred to a future service for a fee and subject to EV Tours availability, within one year.
- A request for additional hours during your tour, is based on availability and charged as per EV Tours hourly rate.
- Cancellations must be made by email to info@evtours.ca
*Out of pocket expenses may include credit card fees, applicable fees for bookings we have made on your behalf, such as admissions, transportation, deposits and reservation fees.
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Privacy Policy
At EV Tours, we value your privacy and are committed to protecting the personal information you share with us. Any data provided, including phone numbers, names, and email addresses, will only be used for communication purposes related to your tour bookings or inquiries. We will never share your personal information with third parties, except where required by our online booking partners to complete your reservation.
All data is handled with strict confidentiality, and we take appropriate measures to safeguard it. If you have any concerns or wish to update or delete your information, please contact us directly.